Terms and Conditions

RETURN POLICY

Last updated January 21, 2024

Thank you for your purchase. We hope you are happy with your purchase However, if you are not completely satisfied with your purchase for any reason you may return it to us for a full refund only Please see below for more information on our return policy

RETURNS:

All returns must be postmarked within three (3) days of the purchase date. All returned items must be in new and unused condition with all original tags and labels attached

RETURN PROCESS:

To return an item, please email customer service at help.rgbzone@gmail.com. After receiving a response, place the item securely in its original packaging and Item packed properly, with proof of purchase.

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS:

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note that a 5% restocking Fee will be charged for all the returns!

ANY QUESTIONS?

If you have any questions concerning our return policy, please contact us:

Customer Care: help.rgbzone@gmail.com